App should allow scheduling by time and location alone without having to go through each cutter to see if they're available. Very annoying. I'm forced to call the shop for an appointment, which defeats the purpose of needing the app. Please change the app to allow installation on an SD card, as it takes up too much space on the device's internal space. I'm removing all unnecessary apps that can only be installed on internal storage.
8 people found this review helpful
February 25, 2019
Thank you for your feedback. Our app vendor is working on a new release that would include allowing scheduling by time and location alone without having to look at each stylist. I also asked them about the SD card installation and they said that can be done, but will take more work and not make it into the next release.
Just Clunky stop seems really poorly designed with a whole list of things and services it's incredibly confusing and then he also have to book based on the person to see if they're even there. I like Great clips you click the button and you get to go. It feels like a bunch of very unnecessary steps for getting a haircut. Good service at the store but bad app it's really clunky.
5 people found this review helpful
App is excruciatingly slow. From resetting password, logging in, to trying to create an appointment. It took me 20 minutes, on both a strong WiFi signal and my cellular network, to get my password reset and finally logged in. Once logged in, it was painfully slow just to display a list of family members and select a service. It stuck on searching for stylist before I gave up. I finally just drove to the location and walked in. The app should make it easier, not make people frustrated
16 people found this review helpful