
Alan Mangan
The app itself is not bad, my frustration is with accessing subscription details. The app redirects you to a site, you log in to the site, then can't access subscription details-for that you have to email support. This is a time consuming, convoluted, and frustrating process. History Hit has some great content, the quantity of that content is a bit shallow for the full subscription imo. But it shouldn't be this difficult to access and change subscription info.
23 people found this review helpful

Maureen Refior (Mo)
Terrible customer service. I've been getting charged on a monthly basis because the website asks you to login to your dashboard despite being logged into the server, but doesn't recognize your password no matter how many times you change it, so you can't cancel your subscription. I've been repeatedly emailing, but getting nowhere. Meanwhile, $8 gets taken out of my PayPal every month like clockwork. This has to be actionable, and I'm looking into it. If you have started a free trial, I'm sorry.
29 people found this review helpful

Roo H
Incredibly clumsy to navigate videos. It seems impossible to cancel subscription. Must login to website (can't use app) go to "account" then it goes to another login that won't accept password. The only help they give is to cancel through Google. Content varies from good to god awful. Many titles are just history buffs sitting around discussing things, and often they're far off base it's as if they're making it all up. Sub par for even YouTube.
37 people found this review helpful