HITCH Bermuda

Hitch Limited

About this app

HITCH is Bermuda's first electronic pre-arranged taxi booking app, which puts passengers in direct contact with drivers, 24/7, with ease. HITCH allows passengers to create an account, book taxis, split fares, and process transactions electronically, completely eliminating the need to carry cash. Now booking a taxi is as easy as pushing a button!

This application is only for customers. If you are a licensed Bermuda taxi driver and would like to sign up with HITCH, please download the HITCH Driver Console which can be found here: https://play.google.com/store/apps/details?id=com.hitch.driver

Ratings and reviews

Takes too long to actually get a driver, you get "no drivers available" about 90% of the time. Should have an option just to request a taxi without having to select a driver. Supposedly, there are 500 taxis on the island but only a handful of drivers show on the app. Quicker and less frustrating just to call for a cab. Problems all fixable and a good concept, but a ways to go.

It works okay but it's not on the same level as Uber or Lyft in other places. A lot of drivers will cancel and may not know where you are despite sharing location or where you may be going. The most frustrating part is how inaccurate the estimated cost is. My last trip was nearly double the projected cost. It's better to find a taxi driver and get their numbers. The plus of the app is you can pay by credit card.

Estimated times are inaccurate, you get charged more than quoted, and if you get placed with a driver that 16 minutes away and want to cancel because they're sitting still you get charged $7. If I could give this app 0 stars I would.