
Tom Chan
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Does not allow to be used in rooted mobile devices. Does not have landscape mode It cannot receive fund when Pay by Card is disabled. It does not explicitly show the card is locked in home page when pay by card is disabled.
2 people found this review helpful
HKT Payment Limited
February 3, 2023
We will share your feedback with our internal teams for a better experience. Thank you.

miaOoo.
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it's used to be great but these few weeks are always system busy, and just shown error W998 n then app was kicked out after the error msg.....
1 person found this review helpful

rossa jeswinder
I've been using tap and go for more than a year, Before it was very easy to use, until one day ask For An upgrade, I have tried hundreds times to upload personal data but It always fails, I called call centre, They said they told me to come to the CSL outlet, I have come there and The staff there said it could be used after an hour, but it's been a week still can't be used Very disappointed with the service. Sorry tap and go, maybe I will delete the account if the problem cannot be resolved.
18 people found this review helpful
HKT Payment Limited
July 15, 2022
We apologise for the inconvenience. Can you call our Service Hotline at 28880000? We would like to get more information from you in order to assist you on account upgrade.