Tap & Go

- July 9, 2017

Everyone

Finance

( 2,148)

Description

Tap & Go is a mobile payment service proudly presented by HKT Payment Limited, a member of the HKT Group. Tap & Go delivers unprecedented secure and reliable Contactless Mobile Payment services to all customers. Its three unique key functions include:

- PayBuddy – Innovative “PayBuddy” function lets you transfer money to friends instantly! Splitting bills has never been easier!
- PayReady – Just one tap to pay at restaurants, cinemas and shopping outlets around the city and the world!
- Online Shopping - Get what you want and let us do the work to keep you safe!

For details, please visit www.tapngo.com.hk.

Terms & Conditions

Tap & Go Payment Service is subject to Terms and Conditions of HKT Payment Limited. For details, please visit www.tapngo.com.hk

Reviews

2.8

2,148 total

5 675

4 241

3 199

2 143

1 890

Kar Yiu

Update後，認不到sim card，不停叫我restart再試。想唔用sim card，用實體卡都唔得。Error code S998

BeL Li

How many times do I have to take a picture of my id before your stupid system can accept the picture? Forget it.

Lui Vincent

The app says that my Tap and Go SIM is under production, which I don't even have. It tells me to restart the device. (Error code S998) Now I can't log back into my account :(

Cheuk Yi Cheung

Always say under maintenance while I tried to scan my card

elementalpanda 9

I put my number and it won't send code and I keep restarting app and noting happens pls help

Joe Chu

~ Everytime I tried to shoot my ID, the app died 😠! Tried to upload from gallery, after chose photo, it when back to camera 😨!

User reviews

Kar Yiu July 10, 2017

Update後，認不到sim card，不停叫我restart再試。想唔用sim card，用實體卡都唔得。Error code S998

BeL Li July 10, 2017

How many times do I have to take a picture of my id before your stupid system can accept the picture? Forget it.

Lui Vincent July 12, 2017

The app says that my Tap and Go SIM is under production, which I don't even have. It tells me to restart the device. (Error code S998) Now I can't log back into my account :(

Cheuk Yi Cheung July 21, 2017

Always say under maintenance while I tried to scan my card

elementalpanda 9 July 20, 2017

I put my number and it won't send code and I keep restarting app and noting happens pls help

Joe Chu June 24, 2017

~ Everytime I tried to shoot my ID, the app died 😠! Tried to upload from gallery, after chose photo, it when back to camera 😨!

Jeffery-AX WONG July 8, 2017

Down完就卡左係同一個位，用都未用過

Walter CCH June 13, 2017

好彩可以用Android pay, 如果唔係都唔撚用呢個app

Tama Lai June 18, 2017

成日要人update,又彈app又load唔入app咁,次次開都要搞一大輪

Stanley Chan June 15, 2017

Lg V20 用唔到

Leon Chan June 22, 2017

個app好撚慢

Toby Chui May 28, 2017

Suddenly cannot work when Android pay works I need to get my refund with csl

e h June 7, 2017

Every click is so slow. Their server sucks. Horrible app size

Alex Szeto May 24, 2017

Worst UX, limited function

Kevin Cheung June 10, 2017

There is no reason to block user by checking device type.

yau edison May 7, 2017

I hated the fact that a Id card is needed to sign up some other services doesn't require an ID card to sign up.I would give my son to use it but I don't want to give out our identity card number, so no thanks.

littlemocha April 24, 2017

Force me to update the app, but then I can't open it. It said please call Tap and Go service hotline. It sucks!

Dia Rajpoot June 9, 2017

is this only me who lost $100 over this stupid app ?

Tsz Chung Wong April 14, 2017

can't enter into the app!

Wai Tai Wong May 16, 2017

Cannot open again

Stunty Gaming April 3, 2017

You're not even verifying my ID card. Whenever I add my card to the app it just crashes. Then what's the use of the app?

wai ling pun April 3, 2017

Nice app

Eric Tsang March 10, 2017

In addition to all the negative comments here... It forces me to update to new version before i can open the app. I'm at the cashier with lines of people waiting behind me. How embarrassing!!

jackson423 March 17, 2017

Yes, it's finally fixed!

Giuseppe Zunino February 25, 2017

Extremely slow ! I cannot register and scan the QR code of the card ! I spent all night at home to try it ! Amazing lost of time ! After the registration I scan the QR code and all the time it appear " Payment unsuccessful . I ask help to 7 Eleevn and even if they have been very nice with me , they could not make it working. I bought 2 cards . Same problem So how can I use Tap & Go? Horrible app. Your explication on the web show it simple but it is very hard to wotk it out .

February 26, 2017

not able to open the app after recent update, used to work fine before. keep loading on my note 5.

Sonia Wong February 16, 2017

Sucks. Take 2 days to verify ID without notification. And then take another 3 days to add a card which you already paid.

Howard Lee February 16, 2017

Crashes before getting to home screen

Rocky Wong March 8, 2017

same to some of the users. app won't open after recent update. please fix it!

simon ho February 28, 2017

After latest update, can no longer start the app. Huawei mate9

Nelson Ko February 22, 2017

Works fine at various outlets.

Efren Lin February 13, 2017

can't start the app

Tony Tony February 9, 2017

Cannot register and scan the QR code of the card. Cannot register with the NFC sim card too, it shows the error all the time. So how can I use Tap & Go? Horrible app.