
rossa jeswinder
I've been using tap and go for more than a year, Before it was very easy to use, until one day ask For An upgrade, I have tried hundreds times to upload personal data but It always fails, I called call centre, They said they told me to come to the CSL outlet, I have come there and The staff there said it could be used after an hour, but it's been a week still can't be used Very disappointed with the service. Sorry tap and go, maybe I will delete the account if the problem cannot be resolved.
26 people found this review helpful
HKT Payment Limited
July 15, 2022
We apologise for the inconvenience. Can you call our Service Hotline at 28880000? We would like to get more information from you in order to assist you on account upgrade.