A Google user
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I just hope the system never goes down again. The GSM backup feature is unreliable, even after upgrading. But the Agility-3 is functional and notifies properly. Comes now this: "pricing is subject to change without notice." Does this mean they will be trying to monetize this?? A world of end users will line up to poke them in their eyes !! Took off 2 stars... support from local installers is a joke... and now this update takes forever to load... Latest update not logging events in app 12/2018
RISCO GROUP
January 12, 2019
Hi Robert,
we have updated the app on January 9. It should work better now.
Gabriel Bucco
Was never a good app, even worse now that a subscription is required; I only got this alarm as it had an app, and paid extra to get the Internet module for the alarm under the assumption I would not have to pay more down the track, I just wanted to turn on and off remotely. At least they should have provided a Basic Plan (for free) and then a Premium Plan for all the other stuff I never use anyway...
Nikolas Paps
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When my alarm is triggered, I do not get any alerts/notifications. So basically there is an intruder in my property, the alarm is sounding, but the app doesn't notify me, even thought I've set the app to notify me. Pointless having this paid subscription app if I'm not alerted. This is ridiculous.
1 person found this review helpful
RISCO GROUP
October 8, 2024
Sorry to hear about this.
Please check:
1 - Panel lost internet - Check App lower left screen.
2 - Device denied access for Notifications > Please uninstall/reinstall the App allowing all permission requests.
3 - The App had been logged out of.
4 - Notifications - Please go to [System Settings] [Notification Setup]. Tick the two at the bottom.