
Steve H
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Terrible app. Almost always offline. Now they want to charge for it. UPDATE to developers response. It is offline more than other WiFi device to the point I can't rely on it when not at home. I have to use the app for the system installed by the alarm co. They have looked into the problem and installed tp links but nothing changes. So I'm stuck with a poor system and app which I have to tolerate. Then I here you want to charge for it and the installer may increase their fees! Unbelievable.
32 people found this review helpful
Hi Steve,
Now we understand better your issues. We will be happy if you will contact our support, so we will be able to try to assist you.

Karin Ekerold North
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This is about as useless as an app can be!!! We are with Blue Security and they use this ridiculously on off on off app!!!! It is sooo inconvenient to come home late at night and not be able to disarm your home because, yet again, the app is off-line. Although it goes on and off, it seems to be off-line more than it is on-line. This happens several times every single day!!! I am sick of it!!! And if Blue Security don't do something about it, we will leave them!
7 people found this review helpful

Mike P
So you have all my personal information, you have my money, yet my system doesn't work but I'm unable to get in touch with you. Doesn't it seem very fair does it? No contact page, no email address, no phone number, no help not even a chatbot!
2 people found this review helpful
Hello. Sorry to hear that you are having a problem. Please contact your installer for assistance.