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Terrible app. Almost always offline. Now they want to charge for it. UPDATE to developers response. It is offline more than other WiFi device to the point I can't rely on it when not at home. I have to use the app for the system installed by the alarm co. They have looked into the problem and installed tp links but nothing changes. So I'm stuck with a poor system and app which I have to tolerate. Then I here you want to charge for it and the installer may increase their fees! Unbelievable.
19 people found this review helpful
Now we understand better your issues. We will be happy if you will contact our support, so we will be able to try to assist you.
im a brand new customer and my firat impressions are not very good. This is a very dated app and needs a complete refactor. Notifications are not working as expected either. It would be great to have push notifications so we can be notified of alarm status changes on our device. I would also like to see Alexa or Google Assistant support so can tell it to set the alarm and also control the alarn in Googoe Home. Im happy with my alarm system, but this app does not do it justice.
17 people found this review helpful
This FREE control has been problematic since installed by Astra Alarms in late 2019, following a system failure June 21 a dongle type item was replaced. The Free control app has worked fine since until today 30 July. Now I have to enter Google Play store each time I need to use it. The Free Control icon is no longer accessible, is this because you want £20 a year? When I paid Astra Alarms this feature was a described as a free benefit no matter of an on going cost was ever mentioned.
10 people found this review helpful