HomeServe - Home Repair

127 reviews
Content rating
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Screenshot image
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About this app

Now in addition to DIY home repair and home maintenance solutions, the new HomeServe App offers an improved customer experience! This means that if you have a plan from HomeServe, you can easily manage your HomeServe account from your mobile device 24/7/365.

Simply log in to My Account with your HomeServe ID and you’ll get quick access to:
- View your existing HomeServe plans
- Make payments
- Update payment methods
- Go paperless
- Reset HomeServe ID password
- Add/cancel coverage
- Schedule service
- View service history
- Chat with a HomeServe representative
Some features must be accessed through a link in the app to our website.

The HomeServe App remains unchanged in that it still offers home maintenance tools with the “My Lists” feature – helping you troubleshoot home repair issues in and around your house. That means you can easily add household items, home warranty information, set reminders, easily order replacement parts, watch how-to videos, and much more.

We’re still the no-cost, home problem-solving app that you’ve come to know and love.
Updated on
Sep 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
127 reviews
July 2, 2022
I just downloaded the app and already cannot use it. It will not take my password. So I clicked on 'Forgot Password' and changed to a new password. I JUST NOW changed it! And it says its a wrong password or ID. No it's not. I did it correctly. I give up. Worthless app so far.
2 people found this review helpful
Did you find this helpful?
July 19, 2022
I am sorry to hear about your experience. We did upgrade our access system in December to HomeServe ID, a universal sign in to the website and app. Can you please send us a note at with your email address so we can look into your account and help get you logged in?
Heidi Winke-Rushing
September 8, 2021
Pretty useless app. Keep getting same errors over and over that says the page looking for no longer exists. This is right after logging in. Takes at least 2 times to get plans purchased to show under your account. Cannot make changes, like phone number. Have been trying to update my payment method for a few weeks now. More errors on top of errors. It's neverending! I think they should scrap this so called app, and start from scratch!
11 people found this review helpful
Did you find this helpful?
September 13, 2021
Thanks for your review. The app is a newer offering and not all features are fully integrated - many of the functions are currently hybrid between the app and our web portal ( If you send us a note at, we can give you additional details to update your contact info and payment details.
Stewart Marrow
September 25, 2022
Can't use the app for nothing everything is a error
Did you find this helpful?
September 26, 2022
Thanks for letting us know. Can you please send us a note at with some additional information so we can investigate and help resolve the issues?

What's new

Our newly-designed v3.0 makes managing your HomeServe account even easier. Sign in with your HomeServe ID for quick access to:
• Existing plans
• Account profile
• Chat with a rep
Also manage the following through a hybrid web experience:
• Make/update payments
• Schedule service/view history
• Add/cancel plans
Some features must be accessed through a link in the app to our website.
Visit for more info. Feedback or suggestions? Email us at