
Stephen Belyea
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Bloody useless. Features missing in browser, so you're forced to download this app. Won't accept PDFs or other standard invoice formats. I've been denied for every claim submitted so far - despite all of them being under my coverage. The automated invoice reader doesn't seem to recognize dates, so I get rejected because they think I've resubmitted duplicates. Homepage looks like Groupon, with all the affiliate links - gives you an indicator of the type and level of service to expect.
12 people found this review helpful

Kemal Ahmed
I must use this app to process certain claims but the app won't let me login. "Your member status is not supported by this mobile app." I know what you're thinking: I did something wrong, but even still, there's no documentation indicating who can use the app and who can't. Even in my insurance contract it said to immediately login using this app. That was weeks ago. I still can only login to the desktop app.
1 person found this review helpful

Jaclyn Miller
What is going on with this app?! Cons: I rarely have success using. I have deleted and reinstalled multiple times. For the last couple weeks, I get a blank screen everytime I try to access. Pro: When the app is accessible, you do get your reimbursement deposited quickly.
7 people found this review helpful