Alex Docauer
The map in the app is almost useless. It loads very slowly in small chunks and won't show any detail unless you zoom way in. The app makes it hard to figure out what shops, restaurants, and lounges are nearby. The app won't show my current location and keeps popping up with an error about my phone's compass not working. Other map apps on my phone work just fine, so what's wrong with this app? A simple static PDF would have been 10 times more useful.
10 people found this review helpful
Airport Authority Hong Kong
December 4, 2023
Dear Sir / Madam, Thank you for your feedback. We are concerned about your experience while using MyHKG. Could you please email us a screenshot of relevant page to HKIAMOBILEAPPS@hkairport.com so that we can address the issue immediately. We will continue to improve our app based on your feedback. Regards, MyHKG App Team
Ed Tettelaar
What a stupid app. When subscribe was finished and received my verification code the app didn't recognized my email address and phone number. When trying to make a new account it wasn't possible because my email address and phone already used. I really don't understand.....🥴🥴😟😟
13 people found this review helpful