My Hoover Connect

City of Hoover, Alabama

About this app

The My Hoover Connect app will make asking questions and reporting local
problems in our city a more efficient process. The mobile app’s purpose is to
help residents easily report street maintenance issues, garbage or recycling
issues, street light requests, potholes, damaged street signs, as well as
damaged trees and roads. The app uses GPS to recognize a user’s current
location and provides a menu of common quality-of-life conditions to select
from. Users will have the opportunity to upload pictures or videos to
accompany requests and can use the app to track the status of reports.
Residents can also contact My Hoover Connect at [phone] for
information regarding any municipal service or connect on line at the My
Hoover Connect link at www.hooveralabama.gov
or visit Hoover City Hall at 100 Municipal Lane, Hoover, AL 35216.

Ratings and reviews

A very efficient way to contact the City Hoover regarding municipal services. Responses were quick and attended to in a reasonable amount of time. Excellent communication.

App looks okay, but the description says non emergency request go to the city of Gainesville. This needs to be fixed unless Gainesville is actually handling the request.

I have used the app to report a couple of issues and they were all responded to and taking care of promptly. I really appreciate this app!

What's new

- Upgrade to Android 13