Horizon Power
3.5star
101 reviews
10K+
Downloads
Everyone
info
About this app
The Horizon Power app is the most powerful device to help control your energy use
Features include:
- Track your recent usage with hourly and daily interactive graphs
- Track your recent renewable credits
- View your current spend and an estimate of your next bill
- View known outages in your area, report a fault, make a claim and read our tips
- Pay your bill or money towards your bill
- Top up your credit if you have a pre-paid meter and track your balance
- View and update your account details
- Switch to paperless billing
- Email and SMS copies of your recent bills and receipts
If you have any questions or would like to provide feedback on how we can improve your experience, please let us know directly in the app
Features include:
- Track your recent usage with hourly and daily interactive graphs
- Track your recent renewable credits
- View your current spend and an estimate of your next bill
- View known outages in your area, report a fault, make a claim and read our tips
- Pay your bill or money towards your bill
- Top up your credit if you have a pre-paid meter and track your balance
- View and update your account details
- Switch to paperless billing
- Email and SMS copies of your recent bills and receipts
If you have any questions or would like to provide feedback on how we can improve your experience, please let us know directly in the app
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
Ratings and reviews
3.5
101 reviews
A Google user
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30 April 2019
Does not let me finish registration on the app side of things very annoying to have to log in every time I want to pay a bill. It's quicker reading the bill pay off the paper bill & paying from your bank. They charge for that. Shonky and badly programmed. I see a ton of awful apps in my line of work but this seriously takes the award for worst app front for a big corporation. Do not even bother wasting your time I seriously I wish I had not.
4 people found this review helpful
Horizon Power
30 April 2019
Hi, it is unfortunate you have had a bad experience using the HAPP
You are not required to log in to make a payment
Click the Pay icon, enter your 6 digit account number, pay amount & card details
We are happy to assist you in the registration & login process
Please use the APP Feedback option under Help in the Menu & enter your account number
A Google user
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24 December 2018
Keeps asking me to loggin. But once logged in doesn't show any features of the app just the bill. Uninstall and reinstall 2 times. I really want to use this so I can monitor my usage but no help. E-mailed horizon no reply from them either. edit : my problem was resolved almost by 2 weeks. now I am no longer on trial period to use the app with my plan. however no issues with the app now
3 people found this review helpful
Horizon Power
24 December 2018
Thank you Inusha for bringing the problem you have experienced to our attention. Our technical team have been in touch and fixed the problem. If you have any further issues or ideas to improve the app we would be keen to hear from you. The easiest way to send us feedback is using Feedback in the app found under Help in the menu.
Robbie Peck
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17 September 2020
Updated review: App works well, most of the time. Unfortunately there have been many occasions where the data is unavailable and I could not monitor usage in real time. Unfortunately I was marginally over the MyPower5 threshold on a few occasions, which forced me up into the higher plan (MyPower7). While on MyPower5, I made a conscious effort to limit my peak usage. The MyPower7 plan gives me no incentive whatsoever to limit my usage. There should be a higher number of tiers for these plans.
4 people found this review helpful
Horizon Power
27 August 2019
Thank you very much for your 5-star review.
We are glad you find our usage data helpful. Having historical data over a 12 month period is certainly a great benefit to our customers. MyPower is a great tool to take control of your usage and save!
What's new
Bug fixes and enhancements.