Too basic Support was helpful in giving me the information I needed at that time. The issue I have is that I'm not able to transfer money between my children through the app or even online. I have children at 3 different schools and added money to all their accounts without any problems. My high school age child will not buy lunch so her money sits in her account. I should be able to transfer $ between them online.
Once a beloved app is now just junk Just installed and I love it so far. So much easier to use than the website. Update: I have had this app for 3 years now and up until this recent school year, it has been awesome. Now it does not save your payment information and thus you cannot make a payment. The only thing it is useful for is checking the account balance. I contacted them about the wallet issue right away and was pretty much told 'sorry, but use the website.' Really?! The funny thing is, my payment info is not saving there either.
Great Idea, Awful App & Support I was really hopeful for this app. I paid a chunk of money to my child's account with the new year's fees and, while they show up in the payment history, they don't show in my child's acct. The company has blown off multiple email requests to help my cafeteria mgr and me to straighten this out. P.S. Their fees are outrageous.
That's the Maximum I will give this app 2 stars because at least I can check my children's balances. If you try to use this app to add money to an account, don't bother. It will tell you there are no cards on file and when you go to af one, it says it saves, but it doesn't. Ever. Save yourself space and frustration and just use the actual website.
Great idea, Poor execution This app bearly works or even remember ur login and password. Not to mention, it freezes and shows my children have no funds and I wonder if they wld eat but the company doesn't knw what wrong with their our system. Some thing new and more effective needs to happen,fast.
My daughter has been without money for food because this app isn't working at all. I live far from her and always used this to make sure she ate well. Hopefully they fix it but it's already October so I doubt it
- Bug Fixes
This app provide all bank contacts for balance inquiry, statement, customer care
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