Hotelbird

hotelbird GmbH

About this app

Easy online check-in on the move, digital room keys and simple and secure payment via the app. With the Hotelbird app there is no need to wait at the reception anymore.

HOW IT WORKS
1. Automatic notification about current booking
2. Simple hotel check-in via app
3. Opening of the room door with a digital room key (in the app)
4. Check out and payment via app

Whether private or business, Hotelbird provides full flexibility and independence - so you can concentrate on the really important things of your trip.

BUSINESS AND PRIVATE
Private services booked on a business trip? No problem with invoice splitting, you will automatically receive two invoices after payment in the app.

SAFE PAYMENT
Safe cashless payment - our mobile payment function offers you even more freedom.

THE BEST SERVICE
All our digital services in one app - more service and more time for you.

Digital hotel experience – download now!

Privacy policy: https://hotelbird.com/en/privacy-policy/

Ratings and reviews

this app is not complicated, BUT all the processes were too long. When I finally got my room key, it didn't work, so I couldn't open the door and had to look for the stuff, to get the plastic key-card. I don't know, what kind of deposit the app booked from my 💳, I hope to get it back very soon! The stuff also told me, that they have no idea about this app, as well as why the booking com is sending this information... Gonna pay for stay on the reception and not through this app

Useless. Avoid if you can. The app requires tons of time and data to set up and did not save any time at the hotel check in. It does not work without an active Internet connection, even with all the data entered previously, and failed to open the room - a clumsy process anyway the way it is set up in the app.

Failed countless times. The interfaces is not intuitive enough. It takes much, much longer than a regular key to unlock the door. Did not open the front door in my hotel so I had to use an extra key anyhow. Failed at register. Failed at check out.