
LJ McKinney
- Flag inappropriate
- Show review history
WASTE OF MONEY!! These cameras do not work as advertised. If in a window all you see is a glare and the lights on the camera stay on constantly. I have one in a room that never sees anything!! HOW CAN I GET A REFUND!!!! To the manufacturer response: I've done all of that, your cameras do not work as advertised.
3 people found this review helpful
HOUWEI TECHNOLOGY(HK) LIMITED
October 7, 2025
I'm sorry for the inconvenience! The camera needs to have the alarm feature enabled to trigger alerts. Please click the icon in the upper right corner of the camera on the list page to enter device settings, then tap "Motion Detection" and turn on all the switches.

Dorothy Williams
I am very very disappointed in these cameras not very user friendly night vision terrible through the window due to glare of the glass can't seem to get the push notifications to work at all. The instructions are not helpful at all.
4 people found this review helpful
HOUWEI TECHNOLOGY(HK) LIMITED
September 29, 2025
We apologize for the inconvenience. To resolve your issue quickly, please email your device ID to: xiekelin@houwei-tech.com. Our technical team will then proactively follow up with you shortly.

Josue Rivera
love it, good quality image, pretty clear on night vision, when zoom quality isn't that good but petty good for what I need
1 person found this review helpful