
Faumui
I'm extremely frustrated. After my phone broke, I got a new one, but now I can't log in. The app and browser both send the login code to my old phone, which I can’t access. It says to remove the device in the device manager, but that requires logging in—impossible without access to the old device. No other credit union I use has such a rigid system. This is unacceptable and needs a better solution.

Daniel
Bottom line: THIS APP STINKS! Horrible, most ridiculous update I've EVER seen! And with all due respect to the dev -- it really is the STUPIDIST layout for a banking app V ever seen! It's very difficult & annoying to follow debits, credits, and the balance. And I just discovered that even though I had enough in my account to cover an auto-withdrawal, I was charged an NSF fee of $28! Now I have to waste more of my time by going into the bank to sort it out. I'm VERY disappointed in HSFCU!
3 people found this review helpful

Linda Nishimura
On my phone - the "Accounts" display only shows the amount, not the account number, so if I don't know the approximate balance, I don't know which account it is unless I open up each one. Once I look at a transaction, the transaction is larger than my screen display, so I need to scroll back and forth to see the entire transaction - from the date to the final amount. On my computer, this isn't even letting me sign on, so you're getting to see this before I can even find the sign on screen.
16 people found this review helpful