Hawaii State FCU Mobile HSFCU

HSFCU

About this app

Our Hawaii State FCU Mobile App gives you the freedom to handle your finances 24/7, at home or on ­the ­go. It's quick and easy, safe and convenient. Manage your accounts, deposit checks, pay bills, make transfers, view eStatements and more

To learn how we protect your privacy, please visit https://www.hawaiistatefcu.com/privacy­security/

Ratings and reviews

I'm extremely frustrated. After my phone broke, I got a new one, but now I can't log in. The app and browser both send the login code to my old phone, which I can’t access. It says to remove the device in the device manager, but that requires logging in—impossible without access to the old device. No other credit union I use has such a rigid system. This is unacceptable and needs a better solution.

On my phone - the "Accounts" display only shows the amount, not the account number, so if I don't know the approximate balance, I don't know which account it is unless I open up each one. Once I look at a transaction, the transaction is larger than my screen display, so I need to scroll back and forth to see the entire transaction - from the date to the final amount. On my computer, this isn't even letting me sign on, so you're getting to see this before I can even find the sign on screen.

The app is wonderful the only problem is the verification on the app. It asks if it's you logging on to the app after you load it everytime. If you accidentally click no you lock yourself out of the bank completely and have to call and get it reset. Not sure if there is a way to stop that and I am just not tech savvy but it has become a small problem for me.

What’s new

Minor enhancements and bug fixes