Don't work. I've upgraded from the m8 to the m10 and I used the transfer tool as I've previously done in the past and which worked great as it transferred everything and put everything in the right place. But now it only transfers certain things and all the apps you previously had on you original phone doesn't come across like it did in the past. Very disappointing and very frustrating.
Initial trouble with no connection but works fine when "Hot spot" WiFi is connected I had so much trouble from transferring htcm9 to htc10. Couldn't figure out why it wouldn't work, internet would cut out on both phones when trying to retrieve number. Where as, all my previous HTC transfers were very easy to do. Finally figured out that the WiFi hot spot that kept getting switched on , on the HTC10 was key to getting the code. Had to switch the hotspot 'on', on the old handset for the code to finally appear. Hallelujah it worked. Should be put in instructions clearly though.
Good when sorted I had real problems getting this to work. The problem was phones would not link. The reason is the phones try and link to another network, not each other. FIX is easy. Switch off mobile data in settings. Then either go somewhere where no recognised Wi-Fi or switch your home network off (so phones have nothing to connect to). Then Settings, WiFi, and using the three dots, go to Wi-Fi direct. After a minute the phones will recognise each other. Allow them to connect. Transfer app then works fine.
Had a horrible experience just now. I finally got it working just enough that it succeeded in deleting all my photos. Yuck! What an awful interface. I just didn't understand that when it said "Click to add or remove files on your device" it meant it would delete them all. Bummer!
Didnt work I can not transfer from m8 to htc 10. After i chose what to be transferred, the transfer button doesnt get activated and it is pale so i can not touch it.
I've had HTC phones for a while now and have recently upgraded from the m8 to the m10. Every other upgrade has been flawless with all my data transferred seamlessly but this time its made a right mess of it all. Can't understand why they've lost the plot and appear to be going backwards! very poor HTC!!!
- Bug fixes
Galaxy S7/S7 edge, Note7 : Smart Switch(Content transfer Tool)is preloaded.
Backup & transfer data from one phone to another in 2 steps, no network needed.