HSBC EG

HSBC Technology & Services USA

About this app

This app is for customers with accounts in Egypt.

For other countries or territories, you'll need to download your own local HSBC Mobile Banking app.

Manage your money on the move and around the clock with this secure personal banking app from HSBC.

You can:

• log on to your account around the world
• view your account balances and transaction history
• move money

Exact features depend on the services available in your country.

Find out more about the app, including details of the permissions we request, here: https://m.mobile15.hsbc.com/pages/mobile-banking.html

This app is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation.

We may not be authorised to offer or provide you with the products and services available through this app in the country or region you’re located or resident in.

Ratings and reviews

Awful security. By forcing us to make up more than one unique password (each of which having impossible to remember features such as lowercase letters, uppercase letters and numbers) - both a password and a device code, we have no choice but to write it down. Password managers are tough, because one of those passcodes is just for the mobile device. It's overboard security to the detriment of security.

The worst banking app & website. When I first opened my account a few years ago, I was promised changes (so I didn't leave when I opened it). Not only did they not make any changes, they took away brick& mortar locations. How does a bank not have real time transactions? You can only see pending items not in process items. Bill pay is a joke. It does not show you history of payments to a payee nor can you edit payees w/o creating a new one . ATM cards don't work everywhere. Find a different bank

Seriously, the worst, most cumbersome banking app I've ever used. It's not user friendly at all. I dont know why I need a separate password from the web login. I bought a new device, and instead of just being able to login, I need to waste time calling in to have HSBC switch the device on their end. As soon as I pay my credit card off, I will close it just because your online and mobile banking is so bad.

What’s new

This update includes some feature optimizations and enhancements to the customer experience.