HuberChat is a digital customer service platform for teams that need agility and organization.
With it, you centralize conversations, track service queues, and respond to customers in real time through the app.
Key features:
• Secure team login
• List of service requests by status (waiting, in progress, and automation)
• Real-time chat with message sending and receiving
• Manual opening of new service requests (channel, number, and initial message)
• Practical management of the service routine on mobile phones
Ideal for support and sales operations that use WhatsApp as their main channel.