HubSe7

FuturoVirtual

About this app

HubSe7 is a business management system developed exclusively for internet service providers (ISPs). The application allows administrators and operational teams to centrally manage all aspects of the provider, directly from their mobile phone or tablet.

IMPORTANT: Access to the application is restricted to employees of provider companies that have a current contract with HubSe7. A login and password provided by the provider's administrator are required.

MAIN FEATURES:

Customer Management
- Complete registration of individual and corporate clients
- Contact information, address, and documentation (CPF/CNPJ)
- History and notes per client
- Advanced search and filters

Customer Services
- Control of plans and services contracted per client
- Status tracking (active, blocked, canceled)
- Activation, blocking, and deactivation dates
- Due date and billing method configuration
- Discounts and surcharges per service

Financial - Accounts Receivable
- Listing of invoices and payment slips with real-time status
- Payment tracking (registered, sent, recorded, paid, downloaded)
- Integration with NFCom (Communication Invoice)
- Bank details and our number
- Filters by status, client, and period

Network Monitoring - Routers
- Visualization of clients' CPE equipment (ONUs, routers)

- Real-time online/offline status

- Network details: WAN/LAN IP, MAC, DNS, connection type

- 2.4GHz and 5GHz WiFi configurations (SSID, channel, power)

- Hardware and firmware information

- Serial number and manufacturer

WhatsApp Support

- Real-time support queue via WebSocket

- Chat with clients directly through the app

- Automatic client identification by phone

- Support for multiple WhatsApp lines/instances

- Agent management and availability

WhatsApp Instance Management

- Configuration of WhatsApp integration instances

- Control of bots, notifications, and support per instance

User Management

- Registration of system users with access profiles

- Permission control by functionality

- Access time restriction

- Support for multiple providers per user

FEATURES ADDITIONAL FEATURES:

- Dashboard with quick access to the most used functionalities

- Light, dark, or automatic system theme

- Responsive interface adapted for mobile phones and tablets

- Support for multiple providers in the same account

- Search and filters in all listings

- Real-time data updates

SECURITY AND PRIVACY:

- Token-based authentication with automatic renewal

- Encrypted communication via HTTPS/TLS

- Secure local storage of credentials

- Access control based on profiles and permissions

- Compliant with the LGPD (Brazilian General Data Protection Law)

REQUIREMENTS:

- Active contract with HubSe7

- Access credentials provided by the provider's administrator

- Internet connection

Questions or support: [e-mail]