Paw Suite

BARKYARD PRIVATE LIMITED

About this app

PawSuite is an internal application built for Heads Up For Tails (HUFT) store teams. It is not a public app — access is limited to HUFT staff.

PawSuite brings a store team's daily work into one place — from following up with customers to practising their craft. It helps staff reach the right customers at the right time, log every interaction, and keep improving.

Key features:
- Rhythm — the daily follow-up list: see which customers are due for a food reorder or a spa visit, with their pets, last order, and the products due. Call or WhatsApp them in one tap and log the outcome.
- Smart timing — customers are scheduled around their own buying rhythm and homed to the store and city where they actually shop, so the right store reaches out.
- Roleplay training — practise real customer scenarios and get scored feedback to sharpen selling and service skills.
- Performance view — track your calls, outcomes, and roleplay scores.
- Secure sign-in — staff sign in with their Google work account or a one-time code sent to their mobile number.
- Privacy first — screenshots and screen recording are disabled inside the app to protect customer data.

PawSuite works alongside the Den, HUFT's web dashboard, where managers track calls, outcomes, and team effort.

This application is for internal HUFT use only.

What’s new

First internal release of PawSuite for HUFT store teams.

- Rhythm: your daily list of customers due for a food reorder or spa visit. Call or WhatsApp them and log the outcome in one place.
- Roleplay: practise customer scenarios and track your scores.
- Sign in with your Google work account or a one-time code on your mobile.
- Screenshots and screen recording disabled to protect customer data.

For internal HUFT staff use only.