This site is awful. Was fun at first and then the campaign to make a player purchase is on in full force. Can only play a few minutes a day now. Customer support does not exit. It is all automated. Would NEVER purchase from a site that has no discernable customer support.update: if at all possible it is worse than ever. They blackballed me because of complaining. I HATE THIS SITE...AM UNINSTALLING
This company is complete BS. They don't reply to emails or resolve complaints. They steal your chips if not playing or refuse to properly credit and will lie to you saying you played it all. They blame your internet connection on their glitch stuck reels. They double charge credit cards. They rig games to have more losses and wins and will lie about an algorithm to be fair play but that's a lie. They have bots in blackjack but will also lie but how does the dealer always beat by one 4/5 times? Its rigged and Huuuge doesn't care. They want money but will abuse ethics and ignore any loyal customers. They will say on here they want to change your mind about BS but they don't do anything but give you runaround with multiple lies and ignore you.
Love,love,love this casino!!! I had an issue with a purchase I'd made. But,huuuge casino made it right plus they compensated me with more coins for my trouble. I love huuuge casino SO much that I have it downloaded on my 2 cell phones and my tablet. Best thing about huuuge casino is that it plays just like real casinos. Meaning win a few,lose a few. Thank you for huuuge casino!!!
Just read the Facebook posts. Ripoff. When a game is doing good, they take it offline and change the algorithm so you loose more then win. They change the name of it. They have done this with many of their slots.. Not fun anymore and constant ads! Since I rated this, go to Huuuge Casino on Facebook and look at the terrible way they are cheating people out of money. See "visitor posts". Don't get hooked into buying chips, you will be sorry and they constantly change their algorithms..
Support is useless! They will reply but it is a templated reply not specific to your complaint. They keep wanting you to buy if you want to continue enjoy playing the game. The wins are low and even with purchases, you end up putting more money than what it pays back. Even real casinos have better payout. WOULDN"T RECOMMEND!
These people are a bunch of scammers and jokers. I had over 140,000,000 chips, then all of a sudden was left with just over 1,000,000. Contacted the support team, who apparently checked their "servers" only to be told there was no abnormalities, and therefore had lost the chips "during normal game play". Even if I did spin, there's no way I could have lost 140,000,000 in one spin! I joined the slot room, then left, that's all!!! Normally I wouldn't bother about this kind of thing, however I had actually purchased these chips. Save your money and avoid this game at all costs. Fault is always with the player, and you'll never win!!!
We have brand new Huuuge Casino update waiting for you. This update includes:
- Interface improvements
- Possibility to pass leadership to Club co-leaders
- Russian language support
- Turkish language support
- ES-America support
Please let us know your feedback and keep on playing the #1 casino on mobile
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