Hydro-Québec

3.5
3.05K reviews
500K+
Downloads
Content rating
Everyone
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About this app

YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,* when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.

YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*

OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in near-real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.

OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise

*For EPP customers.

To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
Updated on
Nov 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.5
3.05K reviews
Joé St-Germain
November 30, 2022
App forced an update to 5.3.5 which broke the layout and removed the accounts that were configured. Clicking on back closes the app instead of returning to the previous screen. Clicking on items is now slow - 2 seconds reaction time on average. That's what I call a really bad move, especially because it was forced upon. I'll use the website instead.
1 person found this review helpful
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Guillaume Charpenel
December 6, 2022
Does the job and has no bugs. However the general design would greatly benefit from an overhaul. It seems it was designed during a townhall meeting, in a large room with a lot of echo. The information repeats itself I cannot get the hourly consumption for other days than today (oh yeah I can, but in a weird graph) I keep getting the information by the billing period, which makes meaningful data comparison nearly impossible Allow comparison of any periods Allow download the data And more...
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Mr Pups
October 28, 2022
Worked very well until Oct 20, 2022 and then with the latest update (version 5.1.31) the app just hangs on a white screen. Very frustrating. Update 10-28-22: Version 5.2.0 still has not solved the operating issue. Still hangs on the white screen. Too bad we can't get access to a previous version while this issue is corrected.
6 people found this review helpful
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Hydro-Québec
October 27, 2022
Our team will look into it.

What's new

Issue resolution and ongoing improvement.