
Eggs and Tiddies
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Who wrote this program?! It worked just fine on Brave a couple of months ago, but now it doesn't! No matter what I do, it asks to be opened on a "mobile browser," despite me doing exactly that. It doesn't work on Firefox either. Endless loops of asking you to sign in, to no avail. Not everyone wants to use Chrome as their default browser! And stop asking reviewers to "contact support!" YOU ARE SUPPORT! You should be forwarding these issues to the appropriate party to fix them!
11 people found this review helpful
HYPR Corp
February 8, 2025
Our testing focuses on widely used browsers, including Chrome, Safari, Firefox, and Edge, to ensure the best experience. While some browsers may have worked previously, they are not part of our standard test coverage, which can lead to inconsistencies. For optimal performance, we recommend using one of the supported browsers.

Tommy Petersen
When running the setup, something went wrong. When I tried to rerun, it would not scan, but went to a screen for manual input, where I had to enter app name and a code, with no explanation of what and where. I found out that for some reason, the permissions for the app had been changed to not allow use of the camera. It would be nice if the app would recognize that and let me know. After the setup completed, I tried to replicate the error, but now it cleartells me I need to allow camera use.
4 people found this review helpful
Thank you for your feedback, Tommy! We’re glad the issue resolved, and we appreciate your note about the initial experience. We'll share this with our team to improve error recognition during setup. If you have further concerns, feel free to contact us at support@hypr.com.

Yara Nash
It used to work when I was in a low light environment and now unfortunately it doesn't handle face recognition in low light since the most recent update in April 2025. Many times I am checking something in the evening and don't have an option for enough light so it won't verify me. Very very frustrating.