Can't register, says that my NRIC or DOB is invalid. Called the ActiveSG Helpdesk and they asked if I just rec'd my Citizenship (I got it when I was 12.. & have finished serving NS/Reservist years ago). Was told I needed to go down to SSC to register in person. UN-F**KING BELIEVABLE !!
App keeps crashing when I scan my qr code at the swimming complex. Even though the money is deducted from my balance, the entry barrier does not open, and I am forced to approach the staff to manually let me in. Please kindly fix the bugs, otherwise I migh as well be using coins instead.
Annoying having to login everytime using the app. Switching to supplementary accounts can be better with the dropdown option at the top on every page. Do not let screen dim while barcode is open. Dashboard estate is wasted with unnecessarily Xlarge buttons. Best if no scrolling required to see all options.
Notifications & Program search 1. Good app but enhancement is needed for the notification. Currently can only see notifications only when signed in to the apps. Would be better to send notifications via SMS otherwise most notifications will not be timely read. 2. Please provide function to allow for programme searching without need to login.
I still unable to use the fingerprint login everytime I switch the fingerprint login on. It will auto switch back to off no matter how I pull the switch to on. It will not remain at the onside. Thank for for listening to my feedback
Fingerprint Login Issues - it keeps telling me to log in first to setup Fingerprint Login. Fine. A few days later, seems the data is lost and I have to login via mobile no and password and set up Fingerprint Login again
2. New landing page
3. Statement of account