
K Hammond
I am unable to transfer money. I can't put in the decimal point between dollar amount and cents. I assume this is the updated app. The rep at the credit union asked me to go to the app store. The app says installed with information about the new update. I opened it. The version is 4.0.3.3.33. Customers can not deposit to the A T M machines anymore. This entire process has been a pain when trying to do simple banking. I have been a member for over 35 years.
4 people found this review helpful

Darryl Brooks
Downgraded from 2 to 1. As many others below have said, the check deposit doesn't work. It worked for me 95% of the time for a couple of years, but last few months and after this update, it never works. Doesn't matter what the background is or how much light. IT DOESN'T WORK. 2 months later, more complaints and it still doesn't work. 2 more months and no fix. CU please don't call me. It doesn't work. Fix it. Another month. Still broke. If anyone interested, the one by Paypal works great. Captures fast and sure every time. Paypal just updated their app and now it is even better. Another month, and they updated the app. But still didn't fix the e-deposit. Changed one button, but end result, error message just like all the other complaints. 9 months later - still broken. Two more months and a new phone, still can't deposit checks.
9 people found this review helpful

Chris Rivers
Sucks takes 45 minutes to deposit a check because it will keep saying mo e closer to check then say put check on non reflective background , last I checked an all black t-shirt is non reflective. then when you try to manual capture it takes 50 taps on the camera icon for it to even register. thus is just enough to make me want to leave this credit union and go somewhere else.