دفّة أعمال

شركة ابتكار الحلول الذكية لتقنية المعلومات‎

About this app

Business Inbox — A unified inbox that brings together all your WhatsApp customer conversations in one place, confidently managed by your team, so you never miss a message or lose a customer.

Designed for businesses, clinics, and organizations to manage conversations and technical support, and integrated with CRM and account management systems.

Key Features:

• Unified Team Inbox: Distribute conversations to agents and queues, with statuses, reminders, pins, and snooze.

• Optional Smart Assistant (the decision is always yours): Suggested replies, automatic contact categorization, message intent detection, and voice message transcription.

• Quick replies and saved templates with fillable fields.

• Interactive WhatsApp forms within the conversation.

• Powerful search and filters, group operations, keyboard shortcuts, and interactions.

• Analytics: Response times, team performance, and group analysis.

• Arabic-first with an interface tailored to each sector.

• Enterprise-grade security: Two-step verification, data protection compliance, and account deletion.

Subscription is available for any business via: https://daffa.ibtikar.com.sa

Try it today to manage your business conversations professionally.

What’s new

• إشعارات فوريّة لرسائل العملاء تصل جهازك مباشرةً وبصوت.
• تحسين شريط المحادثة على الجوال ومعالجة تداخل الأزرار مع مؤقّت نافذة الردّ.
• تحسينات أداء وإصلاحات متنوّعة.