Really great taxi company but the app is absolutely useless. Book on the phone! When I search a location it just 'loads' forever and never shows any results. On the odd time it does load and I book a trip to pre-pay by card, it goes through but doesn't show in upcoming trips - after calling to check whether its gone through, It doesn't actually book so I have to pay in car. Will delete the app and continue to book on the phone.
4 people found this review helpful
ABC are a good taxi company, punctual, friendly drivers and nice cars. I can't for the life of me understand how they can put their name to such a poorly designed app. I have on numerous occasions booked taxis via the app and despite a booking being created and a hold placed on my bank card, the booking does not appear in my upcoming trips nor do I receive email confirmation. I then have to contact the office by telephone to make another booking! This kind of defeats the purpose of having an app
11 people found this review helpful
App is really easy to use. Can save "favourite" pickups and drop offs and see how far away cabs are from you. Would be nice if you could amend furture bookings instead of cancelling and re-requesting them or add a pick up when going multiple stops but other than a few minor tweaks the app is great and super convenient. Drivers are always polite and prices are reasonable of using in the city.
6 people found this review helpful