A Google user
It's a great alternative to Uber and Lyft. Especially for people me since cabs unlike U. and L. are aloud on military bases, one of which I work on. It helps when ur in a rush. However a couple of times my ride was sent somewhere near by and when I tried to call, the phone rang but then hang up & the ride was canceled or the driver couldn't or wouldn't look for me. A couple of times the dispatchers neglected to get me a ride when I book one.
8 people found this review helpful
Lyndsay Webb
While it's exciting to have an alternative to Uber and Lyft, this app needs some serious work. The price quotes are inaccurate- I've been charged substantially less AND substantially more than the approximate fare shown at booking. I don't use the in-app pay option because I don't trust this app with my cc info. That said, the last time I used this app I had pay by reading my cc number to the dispatcher over the driver's cell phone because the cc machine in the cab was broken. Messy.
11 people found this review helpful
Derrick Lykins
DC Yellow Cab is normally cheaper than Uber and Lyft. Today for example I paid $17 for Yellow Cab, meanwhile Lyft and Uber were over $30 for the same ride. Most these cab drivers are nice guys, know DC well, and don't even need GPS. I'm happy to support them. But yeah like everyone is saying, the app isn't great. Feels buggy. Also, the quotes aren't always accurate, but it's usually by just 5 dollars or so. Whatever. Still cheaper than Uber and Lyft most of the time. I'll keep using this app.
8 people found this review helpful