Accessible Dispatch NYC

TLC WAV

About this app

Accessible Dispatch connects New York City residents and visitors with disabilities to wheelchair accessible taxis. Passengers can request an accessible taxi on-demand for pick-up anywhere in the five boroughs and pay the metered fare, with no extra fees. Visit www.accessibledispatch.com, call 646-599-9999 or 311 (NY Relay: 711), or download the “Accessible Dispatch NYC” app to book your next trip.

Ratings and reviews

This is an outstanding service for arranging transport for people with limited mobility in NYC. Nevermind the ride sharing companies, taxis are generally cheaper. I'm a fan! The app is a little clunky at times but whenever I need a taxi with a ramp one shows up.

I have used this multiple times now and it is extremely reliable. Thank you for making NYC more accessible!

Can't call the driver. Not all drivers know how to use the ramp to get a wheelchair inside. Crazy since it's an accessible taxi

What's new

We are constantly improving the app. Be sure not to miss these new features in this update:

Extend the offer & ETA flows to offer the closest vehicle
Updated profile setup screen
Do not show the pickup marker if the current location is not available
Other small bug fixes and enhancements