Canoo

Institute for Canadian Citizenship (ICC)

About this app

NEED HELP? Contact Canoo Support to solve your issue before posting a review: https://canoo.zendesk.com/hc/en-ca/requests/new

Please note: To be eligible for Canoo, you must be 18 or older and have obtained Canadian citizenship within the last 365 days, or become a Permanent Resident in the last 5 years.

Discover the best of Canada for free with Canoo.

Canoo provides newcomers with free VIP access to over 1,400 of our country’s most exciting cultural and outdoor experiences.

From the Vancouver Art Gallery and the Nova Scotia Museum of Natural History, to Banff National Park and the Royal Ontario Museum, Canoo gives you and up to four children unlimited free admission to the best places in Canada for one full year. This includes hundreds of national and provincial parks and other nature experiences.

Canoo also gives you and up to four children a one-time discount of 50% off VIA Rail Canada travel anywhere across the country, and a one-time discount of 15% for domestic travel with Air Canada (maximum four tickets).

And now Canoo offers you even more, including free and discounted tickets to musical performances, film festivals, classes and sports matches. There are also volunteering opportunities to help you build your networks and so much more!

Canoo is a project of the Institute for Canadian Citizenship (ICC), an independent charity that works to unlock Canada for newcomers. The ICC receives some government funding but relies on donors to keep Canoo free.

Any questions or concerns can be addressed at the Canoo Help Centre: https://canoo.zendesk.com

Ratings and reviews

Very hard to register with this app. It's OCR system has the hardest time reading the card details. And even on the rare chance that it did, it failed to register in the end stating that the app is unable to register at the moment. EDIT: I did create a support ticket and yes the registration error did get fixed. But the issue with OCR still persists. It's inconsistent. Genuinely an alternative to OCR would be ideal. Increasing rating to 3, would review again after using the app for a while.

After reading the other reviews, I see I'm not alone in finding this app disappointing. The scanning was not a problem, but now that I activated the canoo access, the map screen is just frustrating. The icons blink rapidly and you have to click multiple times to see select a venue on the map. The promotions (ads) for Disney Plus CIBC cards work perfectly! No free lunch when you realize this app likely gathers data on us new citizens for marketers.

This is a well designed and developed app with great UX/UD keeping in mind users friendly feathers. Most of all due to the free access feature for new Canadians or PR holders we are able to explore places which would have been expensive for us and encouraged us to travel more within The North. I would happily donate and encourage others to donate and support this great program.

What's new

- Fixed a bug that caused check-ins at some remote locations to fail.
- Improvements to different parts of the app.