3.18K reviews
Content rating
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About this app

NEED HELP? Contact Canoo Support to solve your issue before posting a review: https://canoo.zendesk.com/hc/en-ca/requests/new

Please note: To be eligible for Canoo, you must be 18 or older and have obtained Canadian citizenship within the last 365 days, or become a Permanent Resident in the last 5 years.

Discover the best of Canada for free with Canoo.

Canoo provides newcomers with free VIP access to over 1,400 of our country’s most exciting cultural and outdoor experiences.

From the Vancouver Art Gallery and the Nova Scotia Museum of Natural History, to Banff National Park and the Royal Ontario Museum, Canoo gives you and up to four children unlimited free admission to the best places in Canada for one full year. This includes hundreds of national and provincial parks and other nature experiences.

Canoo also gives you and up to four children a one-time discount of 50% off VIA Rail Canada travel anywhere across the country, and a one-time discount of 15% for domestic travel with Air Canada (maximum four tickets).

And now Canoo offers you even more, including free and discounted tickets to musical performances, film festivals, classes and sports matches. There are also volunteering opportunities to help you build your networks and so much more!

Canoo is a project of the Institute for Canadian Citizenship (ICC), an independent charity that works to unlock Canada for newcomers. The ICC receives some government funding but relies on donors to keep Canoo free.

Any questions or concerns can be addressed at the Canoo Help Centre: https://canoo.zendesk.com
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.15K reviews
shweta khushu
July 31, 2023
Very hard to register with this app. It's OCR system has the hardest time reading the card details. And even on the rare chance that it did, it failed to register in the end stating that the app is unable to register at the moment. EDIT: I did create a support ticket and yes the registration error did get fixed. But the issue with OCR still persists. It's inconsistent. Genuinely an alternative to OCR would be ideal. Increasing rating to 3, would review again after using the app for a while.
4 people found this review helpful
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Institute for Canadian Citizenship (ICC)
July 31, 2023
Create a support ticket at the dedicated Canoo Help Centre! 😄 Support will help get you registered but we can't do that here on Google Play, Shweta. Please go to https://canoo.zendesk.com/hc/en-ca/requests/new
Ruturaj Gurav
March 6, 2024
It is not allowing me to scan my documents. I tried almost 15-20 times to scan but the app shuts down by itself. Please fix the glitch as I want to travel next week. We tried from my wife's iPhone as well, she got through but the 50% voucher code is not visible. Very inconvenient in terms of user experience and operating the app
3 people found this review helpful
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Institute for Canadian Citizenship (ICC)
March 6, 2024
Hi Rutaraj please create a support ticket at our dedicated Canoo Help Centre — we'd love to help you and your wife via Google Play but Zendesk's 24/7 support is where member issues get solved! 😄 https://canoo.zendesk.com/hc/en-ca/requests/new
Tristan Rayner
March 17, 2024
Absolute Rubbish. Seems to serve no real purpose other than to gather data and advertise the services of monopolistic corporations here to new Canadians. After asking my location, the app served up a whole series of sugesstions for me, all of them based on the opposite side of the country, as if my location meant nothing, or as though Ontario is the centre of the universe. Uninstalled.
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Institute for Canadian Citizenship (ICC)
March 18, 2024
Tristan, Canoo is run by a nonprofit and charity and our purpose is to introduce partners to newcomers. Please know arts and culture venues are usually in cities — we won't turn away partners with a newcomer audience engagement strategy wherever they are. Use MAP VIEW to find one near you. Your favourite not on the list? Urge them to join Canoo! 😄

What's new

We've addressed one of the biggest issues you've had with Canoo!

Canoo now has an improved registration process. We fall back to a manual account creation process if automatic scanning fails.

We've also added the ability to check-in to some select venues when the app loses connection to the internet or has trouble accessing the internet. This will help you with a seamless Canoo entry at remote parks this summer!