PLN Mobile

4.8
810K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
Dec 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
803K reviews
Karina Diya
January 27, 2024
So much help, easy payment for any transaction. Not only easy access for any problem regarding the electricity but also we can track the progress through the app. The interface should be improved to be friendlier for users, but overall, its great.
2 people found this review helpful
Did you find this helpful?
P L N
January 27, 2024
Hi Mis Karina. Thanks for your assessment, I hope you will be more loyal in using PLN Mobile. Good luck to you. -RI
Anjas Naufal
February 19, 2024
PLN Mobile is a convenient and user-friendly app that has made managing my electricity needs much easier. The interface is simple and easy to navigate, allowing me to purchase electricity tokens and pay bills effortlessly. I appreciate the real-time monitoring feature that helps me keep track of my usage. The customer service is responsive and helpful. Overall, PLN Mobile is a reliable app that simplifies my interactions with PLN.
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P L N
February 22, 2024
Halo Kak Anjas makasih yaa buat review & rating bintang 5 nya Mimin senang banget. Ayoo Beli token melalui PLN Mobile, kini makin mudah dan terjangkau. kakak bisa beli token mulai dari 5.000 Rupiah saja. Salam PLN Terbaik. -EL
Neng Liesmanah
February 5, 2024
Thanks PLN for creating such a super app for us as a customer, easy to use yet very helping and usefull, i can buy electricity credits for my prepaid and swacam for reporting the amount of used credit of pasca type, also reporting a problem directly from the app. Surprisingly now it also has a marketplace!! This New PLN Mobile makes everthing easier, thank you PLN, keep up the good work!
4 people found this review helpful
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P L N
February 10, 2024
Hello Sis Liesmanah. Thank you for giving a beautiful rating for the PLN Mobile application. Have a nice day. - R.R

What's new

- Peningkatan fitur E-billing (perbaikan verifikasi dan penggantian email)
- Menu permohonan PB/PD : Maps fixing dan UI/UX improvement
- Peningkatan pemrosesan gambar Swacam, dan konfirmasi akses kamera
- Peningkatan dan Bug Fixing Deeplink pada Notifikasi (Event padam, Blasting Informasi, Iconnet)
- Peningkatan fitur dan Bug Fix Registrasi dan Ubah Profile
- SPKLU, Kudo, ListriQu Enhancement
- Marketplace : Bug Fixing, UI/UX improvement, komplen pesanan, cart sorting