
Aslam Khan
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Extremely disappointing service. The internet connection has been down, and the technician has completely ignored my calls and messages. There has been no response, no updates, and no effort to fix the issue. The customer support is equally unhelpful and keeps delaying the resolution without providing any clear timeline. F your service pioneer.
Pioneer Online
June 29, 2026
We apologize for the inconvenience. Kindly contact our support team at 040 4343 5353 to raise a service ticket. Our team will get back to you promptly with a resolution. Also please share your Customer ID so that i can share it with the Customer Support Manager form our side.

Chinna
Don't choose a Pioneer Network connection. They may offer attractive deals before you take the connection, but after payment, if you face any issues, the executives and customer care team may not respond properly. In my experience, calls were often disconnected, or they did not answer at all. I personally had a very poor experience with this network. My personal opinion is to avoid this network if you are looking for reliable service.
3 people found this review helpful
Pioneer Online
June 8, 2026
We apologize for the inconvenience. Kindly contact our support team at 040 4343 5353 to raise a service ticket. Our team will get back to you promptly with a resolution.

Md Khaja Rahmatullah
Being a customer of Pioneer broadband from 7- 8 years, I am writing this review. Worst mobile application. The response from the technical team is good in fixing the issues but the application is disastrous. No copy of message or email when we register complaint, App always keeps invoicing issue. It doesn't generate the invoice nor they send the invoice to our mail. For this also every month ai need to register the complainant.
23 people found this review helpful
Pioneer Online
May 6, 2022
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on
E: support@pioneerelabs.com or C: 040-43435353 so that we can get in touch with you and resolve the issue.