
W Masoud
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This APP cost me headache, money, and frustration, I told them in the branch, many times that I am leaving Jordan to south Asia, and I DO NEED to access my account from there, more than 5 times they said yes, I opened a local Jordanian phone line, just to make sure the APP will work overseas . the branch manager, have no clue, and the clerks, whom are very polite, don't know a thing. now : should I travel 7000 miles, just to make a withdrawal or access my account ???
3 people found this review helpful

Tareq Mohammadieh
12x41= 492, this is how many times i had to change the months in the calender to pick my birth date to make a registration, after that i was told that i'm already registered (this was more than 10 years ago on ebanking) ... Ok... Trying to log in using (i forgot my password) option the app transfer Ed me to registration page and frankly i don't want to swap months 492 times again. I don't know what the genius who designed this app was thinking.
8 people found this review helpful

Riad Rizeq
When forgetting the password, the restoration is easy, but to treat the client as a new user and to seek filling all forms that were filled long time when the account was opened is totally nonsense. Your extra security measures leave client with frustration and anger. CBJ should look into this and intervene to stop these time consuming paper work, otherwise our banking system will never develope. Recommend new applicants to deal with foreign or regional banks instead.
1 person found this review helpful