The official Irbid Electricity Company app is the approved digital platform for the Irbid District Electricity Company, designed specifically to provide smart electronic services to subscribers and citizens in the northern region of the Hashemite Kingdom of Jordan easily and securely, 24/7.
The app aims to expedite and facilitate transactions and services related to electricity subscriptions, and includes the following key features and services:
1. Bill Management and Electronic Payment:
Inquire about the value of current and previous monthly bills.
Review historical consumption details and monitor usage patterns.
Provide secure and fast electronic payment channels for settling outstanding bills.
2. Smart Meter Services:
Monitor smart meter readings and verify actual consumption in real time.
Submit your own meter reading directly.
3. Submit and Track Transactions:
Submit new subscription requests or requests for service disconnection and reconnection.
Track the status of submitted transactions and requests to the company step-by-step within the app.
4. Reports and Technical Support:
Report electrical faults or power outages in your area to ensure a rapid response from maintenance teams.
Send complaints, comments and suggestions directly to the Customer Care Department.