The Ideiabot Chat centralizes your company's customer service. Receive and respond to WhatsApp, Instagram, and email conversations in a single inbox, with support from both artificial intelligence and human agents. Organize by labels, assign agents, use pre-written responses, and monitor everything from your mobile phone.
Features:
- Unified inbox (WhatsApp, Instagram, email)
- AI-assisted support and transfer to a human
- Labels, priorities, and filters
- Multiple channels and companies
- Face ID access
Customer service and communication for your company, all in one place.