Direct-Hit Mobile by Identifix

Solera Holdings, Inc.

About this app

Direct-Hit® Mobile brings trusted repair guidance right to the vehicle, eliminating wasted steps and driving technician efficiency and satisfaction. By combining Official OEM manuals directly from the manufacturer, technician-validated fixes, and mobile-first intelligent search, DHM delivers a complete repair experience in the palm of a technician’s hand. Search for information on your mobile device to diagnose challenging issues and repair vehicles faster on the first attempt. Access key repair information directly from your phone or tablet. Forget about remembering detailed procedures or waiting for lengthy printouts—everything you need is on your mobile device.

Scan VINs using your device’s camera to quickly load vehicle information and get started on the repair. Only Direct Hit® has more than 3 million confirmed fixes developed with insights from master technicians.

Key Features of Direct-Hit Mobile by Identifix:

- Official OEM Shop Manuals straight from the manufacturer, including Pin-Out & Connector Views, Exploded View Diagrams, links to Locations & Connector Face, expanded Procedures and Specifications coverage
- Hotline Archives & Confirmed Fixes: Easy access to Identifix’s Hotline Archives, including confirmed and potential fixes, test procedures, technician comments, and easy navigation to relevant content
- Quick-Hits: View consolidated lists of key Specifications content for particular types of repairs, including Quick Service, Fluid Capacity, A/C, Brakes, Drivetrain, and Tightening Torque
- Wiring Diagrams: Visualize wiring diagrams
- Diagnostic Trouble Codes (DTCs): Access comprehensive DTC information and troubleshooting
- Body Shop repair content
- Parts and Labor Times: Get detailed labor times and OEM parts for specific repair procedures
- Related Part Numbers: Find related part numbers for efficient repairs
- Recall Notices: Stay updated with recall notices from NHTSA
- Technical Service Bulletins (TSBs): Access TSBs from manufacturers
- Symptom troubleshooting
- YouTube Videos: Watch informative YouTube videos for repair guidance
- Innovative Carousel: Quick access to all vehicle information in an intuitive carousel
- Printable Pages: Print pages for reference in the workshop
- Save Vehicles: Save an unlimited number of vehicles for easy access

Ratings and reviews

update: customer service reached out directly and discussed my technical issues. I really appreciate Dave taking the time to resolve the issues with me as well as explaining the new additions to the app. outstanding customer service. the app is well thought out and organized. after update. app no longer pulls vins automatically. I'm sure they'll continue to raise my monthly rate anyway tho.

We've used them for years, got behind during covid and had to stop using the services. They continued billing us and they contacted us to get us back as customers. Said they could wipe out most of the old debt and we could pick up with the $99 first month special running. Looked at our banking app this morning and they just hit us over and over and over until it was nothing left to get. Thanks Identifix for abusing your ability to pull from our account. Tried 35 times to pull money from our acco

Just checked it out. Looks nice. Pulled up a vehicle I'm working on, the service manual on the website has the R&R, this app doesn't. Price of this service is too high imo, for the low quality user experience as is. I want to like it....I'll check back in a few months and see if it is better.

What’s new

New & Improved Existing Features

– Enabled native pinch and zoom on multiple views, including content, Figures, Wiring Diagrams, and Quick-Hits
– Internal hyperlinks in DTCs to DTC Supporting Tests enabled
– New General Tips video in Help, reflecting the inclusion of OEM content
– Major improvements to platform and infrastructure, resulting in improved performance
– Added support for updated authentication method