
Andrew Crighton
Forcing everything through the app is frustrating. I need to reset password to access the desktop site, but all of the reset links direct into the app. I have fingerprint access turned on, so it only loads that ability. Backing out takes you to the normal log in screen, forcing a loop where you can't reset the password. If you are going to force everything through the app, it can't have these types of basic design flaws.
23 people found this review helpful

Evan Arrington
This app is junk and hasn't worked right for SEVERAL YEARS. 2 different phones galaxy S10 and now galaxy S25. App will barely open, freeze on the main screen and ask if it can send you notifications. No buttons can be pushed and you need to force close it. I've uninstalled, then installed again, reset my phone and nothing. App is complete junk. You'd think that a big insurance company could figure out how to pay a decent developer to get this darn thing to work halfway decent.
4 people found this review helpful

GhostRyderID
- Flag inappropriate
- Show review history
Can't even use the app. You go to add your policy number, zip code and birth date to verify your identity but the enter button permanently has a loading wheel on it so you cannot progress. I cannot even use the app because I can't get it to enter my credentials. The old app worked fine, yank this garbage and put the old one back.
12 people found this review helpful