IDFC FIRST Bank FASTag

57.9K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

IDFC FIRST Bank’s FIRSTforward FASTag app is the ultimate app for all your FASTag needs. Whether you want to buy a FASTag or recharge or manage your FASTag account, you can do it all with this app in a few simple steps.

FASTag is a prepaid tag that enables seamless, cash-less transactions with automatic deduction of toll charges while passing through a toll plaza. It is linked to a prepaid account from which the applicable toll amount is deducted. The tag employs Radio-Frequency Identification (RFID) technology and is affixed on the vehicle's windscreen after the tag account is active.

With the IDFC FIRST Bank FIRSTforward FASTag, you can enjoy hassle-free and cashless travel on highways, parking lots, and fuel stations. And with the FIRSTforward FASTag app, you can also track your FASTag transactions, balance, and status anytime and anywhere.

The IDFC FIRST Bank FIRSTforward FASTag app is designed with the customer in mind. It offers a range of features and benefits that make your FASTag experience smooth and convenient.

Here are some of the things you can do with the IDFC FIRST Bank FIRSTforward FASTag app:
● Apply for a new FASTag or add a FASTag to your existing account 🚗
● Recharge your FASTag using multiple payment options 💳
● Easy access to dashboard for an instant overview of your toll, fuel and parking transactions 📊
● Keep a tab on your FASTag balance with the real-time balance check app feature 💰
● Download your account statement and print challans 📄
● Raise disputes online and track their status ❓
● Purchase monthly passes for toll plazas 🎟️
● Update your profile, mobile number, email address, and username 🆔
● Scan QR codes at toll plazas and pay with your FASTag balance 📷
● Pay for fuel at select petrol pumps using your FASTag balance ⛽
● Verify the validity of your FASTag before travelling ✅

Existing customers of IDFC FIRST Bank FIRSTforward FASTag can access these features and more by:
● Downloading the FIRSTforward FASTag app from the Google Play Store
● Login your account by entering your mobile number and a one-time password (OTP) received for verification.

If you are not a customer yet, you can apply for a new FASTag or add a FASTag to your existing account using this app.

Download the IDFC FIRST Bank FIRSTforward FASTag app today and say hello to relaxed road trips.
Re-imagine IDFC FASTag experience, with our new app: "FIRSTforward".
Updated on
Jul 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App info and performance
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

57.7K reviews
Suresh Babu Chittibonu
August 4, 2026
Your old app is deprecated, and the new app requires permissions to access my contacts, phone calls, and other sensitive data. As a FASTag service provider, I don't see why these permissions are necessary, and I'm not comfortable granting them. Is there an alternative way to use your service without these permissions? Otherwise, I may consider closing my FASTag account and switching to another provider.
IDFC FIRST Bank Ltd.
August 4, 2026
We are keen to help you! It’d be great if you could call us at 1800-266-9970 or mail us at customer.service@idfcfirstbank.com mentioning your registered mobile number and vehicle registration number for us to assist you better. Thank you!
Amit Rane
July 11, 2026
After the latest update shows error - System VPN detected and not launching only. Just giving Relaunch and Exit. Cannot rollback previous version as well. Showing the error after reinstalling as well. When I clicked on details found, Java.lang.RunTimeException: unable to pause the activity (com.idfc.etoll......)..........it long exception in your application. Please fix it, I am not able use your app to do anything further.
5 people found this review helpful
IDFC FIRST Bank Ltd.
July 11, 2026
We are keen to help you! It’d be great if you could call us at 1800-266-9970 or mail us at customer.service@idfcfirstbank.com mentioning your registered mobile number and vehicle registration number for us to assist you better. Thank you!
Rishvi Hoysala
July 24, 2026
all these days it was working and suddenly it says your phone is not compatible with this app...very funny...if it doesn't open again I will be forced to change my fast tag I would like to remove the single star that I have given ...as no action is taken wrt the issue that was raised. Also the customer care person said it was not their problem and it was the problem with me and my phone...very funny...if you don't resolve this quickly I will be forced to migrate to some other fastag...
1 person found this review helpful
IDFC FIRST Bank Ltd.
July 24, 2026
We are keen to help you! It’d be great if you could call us at 1800-266-9970 or mail us at customer.service@idfcfirstbank.com mentioning your registered mobile number and vehicle registration number for us to assist you better. Thank you!

What’s new

We've revamped the entire app!
• Brand-new, faster, and smoother experience across every screen
• Redesigned home, recharge, fund-transfer and statements for easier navigation
• Simplified FASTag recharge in fewer taps
• Cleaner vehicle details and transaction history
• Improved dispute-raising flow
• Better performance, stability, and security
Content rating
Everyone
Learn more

App support

About the developer
IDFC FIRST BANK LIMITED
customer.service@idfcfirstbank.com
IDFC FIRST Bank Tower, (The Square), C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400051 India
+91 22 6829 4315