4.2
6.77K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The simple, secure way to verify your identity with a business. Submit documents to ID-Pal from anywhere and get verified in under a minute.

The ID-Pal App

Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.

How it works

Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.

What we do

- Capture an Identity Document (ID)

We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.

- Facial matching

We match the image from the document against the individual to confirm it is of a genuine person.

- Address Verification

We can verify the name and address from the ID.

To always ensure the safety and security of our app, we proudly hold:

**ISO 27001 Certification** - the leading international standard in Information Security.

**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.

Privacy Policy

ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.

All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/

Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
Updated on
13 Oct 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 3 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted
4.2
6.77K reviews
Nikola Rudic
16 November 2022
Surprisingly fast and smooth Edit. I have to admit i was expecting it to be slow as it can be, HOWEVER the scaning process of the id documents took less the couple of seconds, the recognition was near instant, same for the face scan , i dont know what kind of code tou guys are using but let me tell you it is years ahead of a lot of apps i have used. the whole process and confirmation took less than couple of minutes.
5 people found this review helpful
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ID-Pal Ltd.
16 November 2022
Thanks for this rating and feedback Nikola, we love surprising people :) That's exactly the experience we have designed for, to make it super simple to verify your identity in seconds. Warm regards
Tobias
16 November 2022
Works very smoothly, no problem taking passport picture. Only little bug I experienced was that if you accidentally hit the button to upload a second proof of address, the back button doesn't work. Otherwise no issues!
3 people found this review helpful
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ID-Pal Ltd.
16 November 2022
Hi Tobias thank you so much for this rating and detailed feedback, we will share this with the team and look into it further. Best regards
Marta Hidouk
30 September 2022
Very poor interface. You can't go out of the app and come back to the same step you were at, cause your data dissappear. You can't come back to submitted file and edit it, only start from scratch. It's not reading well foreign documents. Overall poor experience.
2 people found this review helpful
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ID-Pal Ltd.
30 September 2022
Hi Marta sorry to hear you experienced issues, you should be completing the process in under a minute so this is not typical to have happen. Maybe this is due to the device or network - try reinstalling the app or sending the link to another device. We can help if you want to contact support@id-pal.com. Kind regards

What's new

- Simplifications to the user journey
- Increased flexibility for custom questions
- Minor bug fixes