A Google user
I'm not sure what all the low ratings are about. I haven't had any trouble with this app. Maybe people are expecting too much from a simple account app, or they all have crappy slow phones! Personally I find it extremely helpful for checking my account history, current bill, updating payment methods, and looking at my power usage. You can even see your usage charted over time on a graph. The app loads quickly and hasn't crashed on me. It's easier than logging onto the desktop site for sure!
33 people found this review helpful
Streets Ahead
I just want to pay my bill, stop making me jump through all these hoops just to login. My experience today: open app, have to update app to login, after update it removed my saved login, type in again, says it updated security policies so I have to change password and doesn't let me login, I go to desktop to change password, doesn't like the passwords I try, have to come up with weird password that fits their criteria. All just to pay my bill which takes 20 seconds on other apps.
25 people found this review helpful
Ahren Clapsaddle
Everytime I go too check it. I have to reset my password. Now when I try to do that. The link I'm sent just takes me right back to the login screen on the app. Or tells me site is not secure, and makes me go back. This app has been aggravating from the very start. Nothing gets fixed on updates. Everything just gets worse.
4 people found this review helpful