IFFCO Tokio - Customer

IFFCO-Tokio General Insurance Company Limited

About this app

CUSTOMER APP
From buying and renewing policy to speedy claim settlement Customer App from IFFCO Tokio General Insurance provides solution to all your insurance related needs at one place. It is a very customer friendly app with a simple registration process. All you need is to share your email id and a mobile number to get started.
Here is a list of what all ITGI’s Customer App offers to empower policyholders on the go:

1. Buy policy
The app offers policyholders an option to buy different types of policies ranging from motor, health, travel, home to trade insurance.

2. Policy renewal
Policyholders have an option to renew the policy online. Moreover, automatic alerts are sent to remind customers about timely renewal of the policy.

3. Policy copy download
You can manage your policies at one place with the help of the app. You can also download a copy of your motor and health policies through the app.

4. QCS Claims

Motor QCS: QCS claim settlement process gives you freedom of registering the claim from comforts of your home. Unlike the traditional claims process, under QCS the claim gets settled the very moment your vehicle reaches the workshop.

Health QCS: If the patient is already discharged and the total expenses incurred are less than Rs 25,000, then one does not need to submit the physical documents. One can upload the scanned copies of requisite documents for speedy claim settlement.

5. Health E-card download
If you are not carrying a physical copy, the app gives you an option to download the health e-card for that seamless claim experience.

6. Search facilities
For availing cashless services, the app offers you a facility to locate network hospitals and garages which are near you. The app will also assist you with directions to the nearest location of your choice.

Ratings and reviews

worst experience ever the surveyor do the surveyor virtually and after repair they exclude some parts which are expensive and pass those which are of low prices even the policy is of zero depreciation amd first party. I am very disappointed and they closed the settlement quitely and no one is responding about my concern. I would never suggest anyone.

Very bad experience with this app.. their employee are also don't know the process of how to take claim. And all. Worst service... local serveyer and vendors all are just manipulating to customer

Very bad. Not even able to download policy copy

What’s new

Video issue resolved and Bug Fixes