Heather Leyva
Takes 10-20 minutes for a deposited check to show up. App is extremely slow, ask you 3-4 annoying pop-up things when trying to deposit a check: look at check, look at the amount, look at check again, do u want to depost...annoying and slow. Everytime login and want to transfer money, transfer screen is blank. I have to login and out several times before the transfer screen will show my account to transfer to/from, and not show a blank screen.
4 people found this review helpful
A Google user
Good app. My only issue so far is that when I make a mobile check deposit, it shows the entire deposited amount in both the "Current Balance" and "Available Balance", which is confusing, since there is a temporary hold placed on a portion of the funds (which I could only see when I open transaction details). This has led me to accidentally make an overcharge and incur an overdraft fee. It would help if the mobile deposit did not show held funds as part of the Available Balance on the main page.
30 people found this review helpful
A Google user
Depositing a check is a nightmar!! Forget using auto capture, it takes picture too fast. Manual capture is awful as well. You have to keep guessing where to aim to get the picture of the check just right, which happens to be the same as the previous 50+ pics aken!!?? Not being able to click on account activity is a huge negative as well. Can't get any info without calling and talking to a live person. I wish it was easier to deposit checks like it used to be. not broken, don't fix it!!
26 people found this review helpful