This is a good app to go along online banking with DCCU. Although would rate 5 if the deposit check feature would work better. Half of the times the check is not recognized. Update 4/17/17 I'm now rating this app at 5 since the deposit check feature works great now. Good Job!
This app is a nightmare to try to deposit checks: multiple random log outs, poor check-scanning capability. As such, it costs me more time to use this app to deposit checks than it would if I went to a branch and stood in line. Why does this app randomly log me out for inactivity when I'm in the middle of actively depositing checks? Why not have the picture-taking feature automatically go from taking a picture of the front of the check to the back? Why must I choose "Take photo of back of check" of that's obviously required and what's next? Why does the app have such trouble scanning checks even on a phone with a good camera?
Very convenient.Easy to use. I can check my accounts wherever, make quick transfers, deposit checks, etc. Less trips to the bank.
The deposit feature is very hard to use. The camera moves by itself and it is very difficult to get a good picture of the cheek you are trying to deposit. Lately the deposit feature hasn't worked at all and it took multiple attempts to correct a double deposit due to app issues. Very frustrating.
The app is convenient but I would like to be able to assign payments made outside the app to companies on my bill pay list. ie., Pay Capital One one on the Cap One app, open DCCU app and connect the payment with Cap One on bill pay. Bill pay will then reflect my actual LAST payment.
Could use a few more features and stability since sometimes I still can not access account but mostly good. Great app and manages all my finances.
- General Enhancements
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