App is great except for the deposit check feature, I had a clear image of the back numerous times, but kept having to retake to satisfy all the requirements. 1/17/17 update - features for check deposit is much better, works excellent. Other features are great, could have different log on options, PIN number and/or thumb print. It is, user error, thanks for letting me know 😊
Love the app, love the bill pay! I have only had one issue with bill pay, it sent two checks to my landlord in the same month, thankfully he asked me what I wanted him to do with the extra one and didn't just cash it! Anyone else probably would have cashed it and not said a word about it!
It is functional for basic tasks, transferring funds, account balance, etc. Bill pay is unreliable have gone back to paper checks. Editing capabilities is inadequate, it is not user friendly and tech support lacks sufficient training. There are better programs out there, this is not one of them
Frustrating to cash checks with because the focus often fails, I've tried on multiple devices and other apps and this app seems to be causing the problem. Still very useful.
Makes banking so much easier! The check deposit feature is great... Never any issues getting the pictures clear enough. My only wish, which isn't app specific, is that when I issue a check through bill pay it would show in my account summary as a pending payment. Otherwise banking with RCU for over 20 years has been great!! Thank you!
Was great, but you can no longer deposit checks in the app. The photo of the back of checks is skewed and never works. Looks like I gotta take a trip to the old brick and mortar RCU. 😒
You can now pay other people in the app using Popmoney! Send your payments by text or email, and add contacts directly from your phone!
Be sure to check out the recently added Credit Card access feature. This gives you more options to manage your credit card account, such as:
•Control paper vs. electronic statement settings
•Set up electronic alerts
•View and filter transaction history
•Set up one-time or recurring payments from Royal and non-Royal accounts
•Plus so much more!
View account balances, pay bills, transfer funds, and even deposit cheques.