App is great except for the deposit check feature, I had a clear image of the back numerous times, but kept having to retake to satisfy all the requirements. 1/17/17 update - features for check deposit is much better, works excellent. Other features are great, could have different log on options, PIN number and/or thumb print. It is, user error, thanks for letting me know 😊
It is functional for basic tasks, transferring funds, account balance, etc. Bill pay is unreliable have gone back to paper checks. Editing capabilities is inadequate, it is not user friendly and tech support lacks sufficient training. There are better programs out there, this is not one of them
Frustrating to cash checks with because the focus often fails, I've tried on multiple devices and other apps and this app seems to be causing the problem. Still very useful.
Makes banking so much easier! The check deposit feature is great... Never any issues getting the pictures clear enough. My only wish, which isn't app specific, is that when I issue a check through bill pay it would show in my account summary as a pending payment. Otherwise banking with RCU for over 20 years has been great!! Thank you!
I loved this app so much when it worked. I had access to everything that I needed to keep an eye on and deposit checks on the go (just about the only two things I needed it for TBH ). However, at this point in time after initiating and completing a verification call, the app throws an error that it can't display my information at this time and doesn't complete login. Definitely a 5/5 when it works, but next to useless right now.
Check deposit used to work. Now its completely useless.. Get all the info in and pictures taken and it says please wait while front image is processed.
You can now pay other people in the app using Popmoney! Send your payments by text or email, and add contacts directly from your phone!
Be sure to check out the recently added Credit Card access feature. This gives you more options to manage your credit card account, such as:
•Control paper vs. electronic statement settings
•Set up electronic alerts
•View and filter transaction history
•Set up one-time or recurring payments from Royal and non-Royal accounts
•Plus so much more!
Simple is fee-free online banking that helps you easily budget and save.