
A Google user
This app is terrible! I love the bank, but this app AND the computer access crashes at least once a week. Meaning you can only see how much is in your account by calling in. A bank of this size should not be having this problem continually. This has been going on for 6+ months. Very frustrating! Has left me in a situation where I didn't know if I had enough money multiple times.
6 people found this review helpful

Sasha P.
When the app works, it does what I need it to, and I don't have many complaints, aside from the slow load time. But the app has a habit of crashing or saying "We cannot display your information at this time." These have been issues since I downloaded this app years ago (I believe back in 2017). The second issue about not being able to see my bank information can last hours, sometimes days. That's a huge problem when I need to see my funds and am not near my computer. Please fix this issue ASAP!
4 people found this review helpful

Chris Baillio
- Flag inappropriate
- Show review history
Lots of problems terrible app I just updated this I had it at two stars just changed it to one. I actually opened up another checking account because of this Bank. If I didn't have 90% of my bills linked to this account I would close it and be done with it. They don't offer two day early direct deposit like almost every other bank. it takes a while to get your checks mobile deposited and that's if they even go through at all. Their system is flawed when you use this mobile deposit feature.
12 people found this review helpful