Kind of a trash app tbh. It doesn't like to open or load, even after a few unistalls and reinstalls. I keep thinking maybe it's out of date but that's not the issue. I've had it across a few models of phone over the years and the problems have persisted. I still use it because, well, I kind of have to, but I wish they'd make some improvements to the functionality and reliability.
1 person found this review helpful
It would have been a far star rating except for the fact that that every time I log in from scratch touch to check my account it takes roughly 30 to 60 seconds for it to load one before it was within 5 to 10 seconds. Half the time it doesn't even want you don't want to load up and open so that I can see my account balances and status which is kind of annoying! Y'all need to fix this!!!
5 people found this review helpful
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The app is terribly rudimentary at best... Something as simple as seeing visual copies of deposited/paid checks once they clear is impossible for this institution. They don't care about customer feedback either despite any effort on our parts to inform them. Also, for the number of times that the system is down for "maintenance", one would think significant improvements were being made, but NOPE. It's an app developed in the 90s stuck in a time loop reminiscent of the original Oregon Trail.
8 people found this review helpful