
Lynn Scheid
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I've really had no problems with this app. Except mobile app. I still haven't had a chance to get back on and figure it out yet. I'm very disappointed my branch closed and now the closest one is a 20 min drive when used to be 5 min. I don't want to change banks again. I've had my acct for years.I am still learning my way around this app. Until then I hope another branch opens closer to me again soon.
2 people found this review helpful
OceanFirst Bank N.A.
August 31, 2022
Hi Lynn, thank you for your review. We would like to help you become an expert when using our app. Please give us a call 1.888.623.2698 so we can walk you through it.

A Google user
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The worst mobile banking app and the worst bank! Very slow and unresponsive when depositing checks! Keeps asking you to look at the front of the check and see if your signature contains "For Mobile Deposit Only". First of all, my signature goes on the back, so I can't really see it in the front to verify, stupid! Second, what other bank makes you write that on every check? I have BofA, Chase, Capital One and never had such issues with them and they also don't charge me $6/month to keep my money!
5 people found this review helpful

Jerry Thompson
The app has gone down hill drastically since their systems update. Hoping they get there act back together. No biometrics, much longer time for deposits to appear and now so much shows as pending. I think the worst thing is the reply to call there main customer service number for support or help. You just go to a main menu sit on hold after trying to figure out what numbers to push. They cannot offer help with the app anyway. Wake up Ocean First and get back to personal service!! PLEASE...
5 people found this review helpful
OceanFirst Bank N.A.
July 26, 2021
Hi Jerry, we apologize for any inconvenience and want to help. Our first suggestion would be checking your settings to see if biometrics is turned on. We would like to learn more about your experience when making a deposit and would appreciate it if you gave us a call at 1888-623-2698.