Android phone With my s3 and now s5 I rarely have problems once or twice over the year it gave me an error message when logging in but other than that works great. Love being able to switch money between accounts with just a few clicks. Love being able to name my accounts exaple "Penguin's checking" lol I love it! New phone Note 7 I cannot get the app to open :(
Still need one thing to be perfect New update is great, love the new layout and fingerprint access. Would love to see online bill pays done through web page or app added to the pending transactions for easier tracking, this would help a lot. Sometimes when a payment is going out on Thursday it doesn't appear at all on register until Tuesday. If listed as pending would help with tracking. I hate to rate this amazing app 1 star just to feel like someone read the review. With any acknowledgement of this I will change back to 5 stars.
Old way was good enough The old way was ok with me but this app allows me to do everything I need to. ECU has been there for me through military deployments to getting issues resolved with I.D. theft. Wouldn't bank anywhere else, great group of people in the main office and at the branch locations. Highly recommend.
Deposit The only thing that is a pain is the picture taking process when trying to do mobile deposit. It's way to picky when it says the picture of the back isn't the same as the front picture. It's hard to hold the camera the exact same distance from the check.
Easy app This bank app is the easiest thing to navigate! I can easily transfer money into my college kid's account with a few touches. I can see what she has, what she's spent money on and extra funds are immediately available to her once I transfer.
Looks nice but need to work out bugs If a partial payment option was added it would help end confusion. Also training your tellers to not to he rude would be a good start.
• General Enhancements
• Improved performance and bug fixes
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