343 reviews
Content rating
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About this app

The igloohome app allows users to manage their igloohome smart locks or igloohome smart keyboxes. Grant visitors access to your home or property from any time and place. Through the igloohome app, you can send a PIN code or Bluetooth key to anyone via email/SMS/Whatsapp/other communication platforms, for the duration that you select. Through the igloohome mobile app, you can also check the access logs to see who and when someone has entered your property.

For Airbnb hosts: Make check-in and check-out smoother for you and your guests. When you synchronise your Airbnb account to the app (via Airbnb Connect), a PIN code is created for each guest when their booking is confirmed. This PIN code is sent to the guest for his/her to use on the igloohome smart lock/keybox when they arrive at your property, and is only valid for the period booked.

No more fuss over key exchanges and missing/lost keys ever again.

For more information, please visit http://iglooho.me/appstoredescription

Privacy Policy: https://www.igloocompany.co/legal/privacy-policy
Updated on
29 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

338 reviews
Jorge Barrios
2 December 2023
Worked very well until they updated the app a few months ago. Critical features like Bluetooth syncing or modifying times on a reservation were removed or stopped working reliably. I'm seriously considering switching to a different lockbox unless they get their app working well again. Edit (2023-12): They finally reinstated the feature that allows for modifying an individual Airbnb reservation.
6 people found this review helpful
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A Google user
28 August 2019
The app is easy to use, clean, intuitive and very useful. I have two devices, the padlock and the lockbox. These and anynother igloohome devices are managed through the one app, so it makes managing different devices in different properties extremely convenient. The devices, however, are sturdier and more secure than others I have used. But what convinced me to write a review (hardly ever do it) and to privide a 5-star one is the company's tech support, which is absolutely amazing.
4 people found this review helpful
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Diego Rivera
9 February 2021
Own Lockbox 3, app keeps on asking for a update but error keeps showing and won't connect. Lost my Bluetooth connection capabilities -Update 2/9/21 I reached out via email. This time around they gave me a solution they had to erase my lock from my account and I had to do a hard reset, after that everything is back to normal. 3 stars for customer service not coming up with this solution before hand
2 people found this review helpful
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19 March 2021
Hi Diego, thank you for your feedback! The issue has been fixed and we're glad that all is back to normal for you. We'll take this into consideration and continuously improve to ensure a better user experience. Have a great day!

What's new

- The Tenant Experience feature is now available on Igloohome. Tenants who have received tenancy from participating homeowners can now access additional features on the lock.
- A new messaging template is now available for sharing PIN information with recipients, compatible with selected languages in the app
- Additional link has been added for Retrofit locks. Up to 2 Igloohome devices can now be added.